Warrington-based Hikmat Adamu has launched a new consultancy, HiQMA, dedicated to helping small and medium-sized enterprises (SMEs) in the region build robust, customer-centric quality frameworks that drive sustainable growth.
Drawing on extensive experience in the highly regulated aseptic manufacturing sector within pharmaceuticals and the broader life science industry, Hikmat aims to bring invaluable insights and practical solutions to growing businesses.
Through her experience, Hikmat has observed that SMEs often grapple with several key challenges that can hinder their progress and impact customer satisfaction. These can include disengaged leadership, where the importance of quality isn’t effectively cascaded throughout the team; inadequate or ineffective root cause analysis when addressing issues, leading to recurring problems and wasted resources; and a lack of meaningful corrective actions that truly resolve the underlying causes of non-conformances. Furthermore, fostering genuine team involvement and commitment to quality processes can often be a significant hurdle.
HiQMA Consultancy directly addresses these challenges by taking the time to conduct thorough gap analyses of existing processes. This involves engaging with key stakeholders within the organisation to identify potential issues and their root causes. A core philosophy of HiQMA is to involve and educate the team, ensuring they feel valued and understand their crucial role in effectively adopting quality processes across the business. This approach fosters a culture of ownership and commitment, leading to more sustainable and impactful improvements.
‘Having witnessed the transformative power of robust quality systems in demanding industries like pharmaceuticals, I’m passionate about bringing that same level of insight and support to SMEs here in Warrington,’ says Hikmat Adamu, founder of HiQMA Consultancy. ‘My goal is to empower these businesses to not only meet but exceed customer expectations by building quality into the very fabric of their organisations.’
Special Introductory Offer: For a limited time, HiQMA Consultancy is offering a free one-pager consultation to Warrington-based SMEs facing a specific ‘niggling issue’ related to quality or their operational framework. This is an opportunity to gain an external perspective and receive actionable insights to help you move forward.
To learn more about how HiQMA Consultancy can help your business and to take advantage of this limited free consultation, please email hiqmaconsultancyltd@gmail.com or connect with Hikmat on LinkedIn at www.linkedin.com/in/hikmatadamu